Meter Shack: Case Study in Poor Service and Customer Relations

Oakhill is one of the Meter Shack customers since 2016. We were not given any prior notice of the "Billing System Upgrade" which we understand commenced on 20 August. Although we understand this upgrade would be completed by 28 August, as at 13 September the Meter Shack system remains in operable. Letters to the management are not answered. Their service and customer relations leave a great deal to be desired!!