MJ
Marcharl J
1 reviews | Active since Apr 2011
05 Apr 2021, 09:57
Unable to recharge due to "failed" error
I haven't been able to recharge my electricity since Thursday 01 April with the voucher I purchased via my banking app. My meter keeps returning a "failed" error. Why don't you have working emergency telephone numbers? And how am I supposed to recover the R700 that I cannot load onto my meter?
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Replies (1)
The Meter Man's replyOfficial
06 Apr 2021, 08:09Good day, I have asked our technician to contact you this morning urgently. We do apologise for the inconvenience caused. According to our technical department, Tony normally phones us when there is a issue. Did you phone our emergency numbers over the Easter weekend?
Kind regards The Meter Man
Kind regards The Meter Man
The Meter Man's reply06 Apr 2021, 08:09
Official
Good day, I have asked our technician to contact you this morning urgently. We do apologise for the inconvenience caused. According to our technical department, Tony normally phones us when there is a issue. Did you phone our emergency numbers over the Easter weekend?
Kind regards The Meter Man
Kind regards The Meter Man