1 reviews | Active since Dec 2016

02 Jun 2017, 11:26

*******!!

<p>I would just like to know why you are charging over R2 a unit when the owner of my flat complained you brought it down to R1.95. This is still unacceptable. Other municipal units use R500 a month on electricity yet I am paying double using prepaid which should be "cheaper" than regular electricity. You people are *****ing from consumers and am going to report this company if my tariff is not fixed to the NERSA guidelines, better yet your tariffs have not been approved by NERSA!!!</p> <p> Absolutely disgusting that you are attempting to ***** even more money from consumers!</p>

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Replies (1)
The Meter Man
The Meter Man's reply02 Jun 2017, 11:57
Official

Good day Storm,

Rates on meters are set per the statement from the owner that is submitted together with the application form. The Meter Man has a management fee that is included in the tariff. The management fee includes the fees that is charged by the super vendors for vending. Please advise as to what property this query relates to and I will be glad to follow this up and resolve this for you as soon as possible. Kind regards The Meter Man