RG
Rudene G

1 reviews | Active since Aug 2012

02 Feb 2017, 11:43

No service! Unreachable!

<p>We own a few properties with prepaid electricity meters from the meterman. One of the tenants complained yesterday that there was a problem with his meter. We have been trying to contact the meterman with no result.There phones either don't connect or go quiet. I sent an email at 7 this morning, it is now 11h45 and no response. This is not service.</p>

0
Replies (2)
The Meter Man
The Meter Man's reply02 Feb 2017, 13:24
Official

Good day Rudene

We had technical issues with our landlines, the issue has been resolved. Juliana from our office will contact you shortly. We apologise for any inconvenience caused.

Kind regards

The Meter Man

RG
Rudene G's update02 Feb 2017, 13:45
Reviewer Update

I applaud the response from meterman. They contacted me soon after the review was published and are in the process of sorting out the problem. They apparently had problems with their phone lines hence the unreachability.

I therefore have to commend them for good service now.