**** Garbage Trash Company

I sent a complaint via the form in the website and tried to call the phone number but no answer. Why do I have to call people and waste my time for WATER? Water is a human right.. "On 28 July 2010, through Resolution 64/292, the United Nations General Assembly explicitly recognized the human right to water". There are millions of websites that process payments for goods and services. I have never had an issue giving people my money before, they usually quite like it and thus make is easy and reliable. Yet here I sit, **** in hand, making effort to give you my money in exchange for A HUMAN RIGHT. How is that ok?
One may ask, why am I using the website and not the APP? Oh thats because I have never been able to log into the APP, it doesn't recognize my username and password even after resetting said password.
I am moving out in 5 days, this is literally the last time I am buying water at this address and I have to go through all of this..
From now on I will check if a place is using Meterman and avoid moving in there.
I am trying very hard not to swear at you because I know its the company and not your fault personally. There are no words to describe my rage and disgust. Between Meterman and Eskom I am not provided with the most basic of services. It makes me lose hope in SA. Nobody is even trying anymore

The support team called me and informed me that I can buy water with the FNB app and can avoid The Meterman website entirely. I now have water. The lady that called was very nice.