TW
TAZMA W
1 reviews | Active since Jun 2021
15 Jun 2021, 10:59
cannot justify - crazy amounts
Please can someone justify the tariffs?? i pay R300 every second day for units - we have turned off lights and geysers and all - we go through almos 50 units during the night and only during the night. Meter man did an inspection a little while ago and found ne person on the property had bridged their meter. after this our electricity was fine for 3 weeks then it started again. No average person can spend R300 every 2 days for electricity - there is no one home during the day so everything is off. we only turn the geyser on when home.
its beyond justifiable
Helpful (0)
Replies (9)0
Replies (9)
The Meter Man's replyOfficial
15 Jun 2021, 11:39Good Morning
As advised this morning on our live chat, the owner of the property needs to send us the latest council bill which we have already requested as well as from the rental agent. The rate on the meter is set as per the municipal account that the owner provides. with the application. Our tariff department needs to have a look at the account and adjust it accordingly. As soon as we receive the account we can work on the tariff. The owner has in the past rep**** to us and said noted but he never sent it. Please reach out to the owner of the property as well. We apologise for any inconvenience caused but we have notified the owner of the property. Kind regards The Meter Man
As advised this morning on our live chat, the owner of the property needs to send us the latest council bill which we have already requested as well as from the rental agent. The rate on the meter is set as per the municipal account that the owner provides. with the application. Our tariff department needs to have a look at the account and adjust it accordingly. As soon as we receive the account we can work on the tariff. The owner has in the past rep**** to us and said noted but he never sent it. Please reach out to the owner of the property as well. We apologise for any inconvenience caused but we have notified the owner of the property. Kind regards The Meter Man
Best regards,
The Meter Man's reply15 Jun 2021, 11:39
Official
Good Morning
As advised this morning on our live chat, the owner of the property needs to send us the latest council bill which we have already requested as well as from the rental agent. The rate on the meter is set as per the municipal account that the owner provides. with the application. Our tariff department needs to have a look at the account and adjust it accordingly. As soon as we receive the account we can work on the tariff. The owner has in the past rep**** to us and said noted but he never sent it. Please reach out to the owner of the property as well. We apologise for any inconvenience caused but we have notified the owner of the property. Kind regards The Meter Man
As advised this morning on our live chat, the owner of the property needs to send us the latest council bill which we have already requested as well as from the rental agent. The rate on the meter is set as per the municipal account that the owner provides. with the application. Our tariff department needs to have a look at the account and adjust it accordingly. As soon as we receive the account we can work on the tariff. The owner has in the past rep**** to us and said noted but he never sent it. Please reach out to the owner of the property as well. We apologise for any inconvenience caused but we have notified the owner of the property. Kind regards The Meter Man
Best regards,
TW
TAZMA W's updateReviewer Update
23 Jun 2021, 08:05Good Day,
It has now been a week and now one is getting back to me??!!?? - i am now spending R200 a day since we last spoke???!!
It has now been a week and now one is getting back to me??!!?? - i am now spending R200 a day since we last spoke???!!
TW
TAZMA W's update23 Jun 2021, 08:05
Reviewer Update
Good Day,
It has now been a week and now one is getting back to me??!!?? - i am now spending R200 a day since we last spoke???!!
It has now been a week and now one is getting back to me??!!?? - i am now spending R200 a day since we last spoke???!!
The Meter Man's replyOfficial
23 Jun 2021, 08:53Good Morning
I will check with our tariff department if your owner has sent us the council statement. Have you since spoken to your owner or rental agent as previously asked?
I will check with our tariff department if your owner has sent us the council statement. Have you since spoken to your owner or rental agent as previously asked?
Best regards,
The Meter Man's reply23 Jun 2021, 08:53
Official
Good Morning
I will check with our tariff department if your owner has sent us the council statement. Have you since spoken to your owner or rental agent as previously asked?
I will check with our tariff department if your owner has sent us the council statement. Have you since spoken to your owner or rental agent as previously asked?
Best regards,
TW
TAZMA W's updateReviewer Update
23 Jun 2021, 09:14WE HAVE SPOKEN TO EVERYONE - NOBODY SEEMS TO GIVE A SH** - ITS NOW GONE UP EVEN MORE - OUR ELECTRICITY IS COSTING US IN EXCESS OF R6000 A MONTH AND WE ARE NOT EVEN HOME FROM 6AM TILL 5PM.
TW
TAZMA W's update23 Jun 2021, 09:14
Reviewer Update
WE HAVE SPOKEN TO EVERYONE - NOBODY SEEMS TO GIVE A SH** - ITS NOW GONE UP EVEN MORE - OUR ELECTRICITY IS COSTING US IN EXCESS OF R6000 A MONTH AND WE ARE NOT EVEN HOME FROM 6AM TILL 5PM.
TW
TAZMA W's updateReviewer Update
23 Jun 2021, 09:15THE OWNER IS YOUR CLIENT - PHONE HIM AND HAVE THIS SORTED BEFORE THE END OF TODAY!!
TW
TAZMA W's update23 Jun 2021, 09:15
Reviewer Update
THE OWNER IS YOUR CLIENT - PHONE HIM AND HAVE THIS SORTED BEFORE THE END OF TODAY!!
The Meter Man's replyOfficial
23 Jun 2021, 09:19Hi Tamza, please supply me with your meter number. We are aware that the owner is our client but he is in charge of the tariff on the meter as mentioned to you before the rate on the meter is set according to what the council charges the owner.
Best regards,
The Meter Man's reply23 Jun 2021, 09:19
Official
Hi Tamza, please supply me with your meter number. We are aware that the owner is our client but he is in charge of the tariff on the meter as mentioned to you before the rate on the meter is set according to what the council charges the owner.
Best regards,
The Meter Man's replyOfficial
23 Jun 2021, 09:21We have now asked the owner again for the Eskom account and notified them that you are very upset.
Best regards,
The Meter Man's reply23 Jun 2021, 09:21
Official
We have now asked the owner again for the Eskom account and notified them that you are very upset.
Best regards,
TW
TAZMA W's updateReviewer Update
23 Jun 2021, 09:36***5 IS MY METER NUMBER
TW
TAZMA W's update23 Jun 2021, 09:36
Reviewer Update
***5 IS MY METER NUMBER
TW
TAZMA W's updateReviewer Update
06 Jul 2021, 13:06Hi AGAIN - SO BETWEEN THE 25TH JUNE AND ND JULY I HAVE AGAIN SPENT R1400 - AND I HAVE TO PUT ELECTRICITY ON AGAIN - OUR AGENT HAVE BEEN IN CONTACT WITH METERMAN FOR THE LAST WEEK WAITING FOR A DATE FOR THEM TO COME OUT TO INSPECT - TO DATE NOTHING!!!!!!!!!!!!!!!!!!!
IS THIS DELAY DELIBERATE TO TRY GET MONEY OUT OF PEOPLE???????? IS METERMAN GOING TO REIMBURSE ME FOR THE EXTRA MONEY I HAVE SPENT DUE TO THEIR DELAY????
DOES METERMAN ACTUALLY HAVE ANY INTEREST WHATSOEVER TO ACTUALLY HELP THE CUSTOMERS???
I SENT EN EMAIL EYSTERDAY REQUESTING A DATE AND TIME - GOT A REPLY FROM NIELL REQUESTING SOMEONE GET BACK TO ME URGENTLY - NOTHING... I HAVE SENT ANOTHER EMAIL THIS MORNING AND STILL NOT REPLY - WHAT IS ACTUALLY GOING ON????????
IS ANYONE GOING TO RESPOND TO MY EMAIL AND ACTUALLY ASSIST ME??
WE ARE APPARENLTY WAITING FOR A THEMBI/THEMBA/THANDI TO ASSIST WITH A DATE - GOING ON FOR 2 WEEKS NOW!!!!!!!
IS THIS DELAY DELIBERATE TO TRY GET MONEY OUT OF PEOPLE???????? IS METERMAN GOING TO REIMBURSE ME FOR THE EXTRA MONEY I HAVE SPENT DUE TO THEIR DELAY????
DOES METERMAN ACTUALLY HAVE ANY INTEREST WHATSOEVER TO ACTUALLY HELP THE CUSTOMERS???
I SENT EN EMAIL EYSTERDAY REQUESTING A DATE AND TIME - GOT A REPLY FROM NIELL REQUESTING SOMEONE GET BACK TO ME URGENTLY - NOTHING... I HAVE SENT ANOTHER EMAIL THIS MORNING AND STILL NOT REPLY - WHAT IS ACTUALLY GOING ON????????
IS ANYONE GOING TO RESPOND TO MY EMAIL AND ACTUALLY ASSIST ME??
WE ARE APPARENLTY WAITING FOR A THEMBI/THEMBA/THANDI TO ASSIST WITH A DATE - GOING ON FOR 2 WEEKS NOW!!!!!!!
TW
TAZMA W's update06 Jul 2021, 13:06
Reviewer Update
Hi AGAIN - SO BETWEEN THE 25TH JUNE AND ND JULY I HAVE AGAIN SPENT R1400 - AND I HAVE TO PUT ELECTRICITY ON AGAIN - OUR AGENT HAVE BEEN IN CONTACT WITH METERMAN FOR THE LAST WEEK WAITING FOR A DATE FOR THEM TO COME OUT TO INSPECT - TO DATE NOTHING!!!!!!!!!!!!!!!!!!!
IS THIS DELAY DELIBERATE TO TRY GET MONEY OUT OF PEOPLE???????? IS METERMAN GOING TO REIMBURSE ME FOR THE EXTRA MONEY I HAVE SPENT DUE TO THEIR DELAY????
DOES METERMAN ACTUALLY HAVE ANY INTEREST WHATSOEVER TO ACTUALLY HELP THE CUSTOMERS???
I SENT EN EMAIL EYSTERDAY REQUESTING A DATE AND TIME - GOT A REPLY FROM NIELL REQUESTING SOMEONE GET BACK TO ME URGENTLY - NOTHING... I HAVE SENT ANOTHER EMAIL THIS MORNING AND STILL NOT REPLY - WHAT IS ACTUALLY GOING ON????????
IS ANYONE GOING TO RESPOND TO MY EMAIL AND ACTUALLY ASSIST ME??
WE ARE APPARENLTY WAITING FOR A THEMBI/THEMBA/THANDI TO ASSIST WITH A DATE - GOING ON FOR 2 WEEKS NOW!!!!!!!
IS THIS DELAY DELIBERATE TO TRY GET MONEY OUT OF PEOPLE???????? IS METERMAN GOING TO REIMBURSE ME FOR THE EXTRA MONEY I HAVE SPENT DUE TO THEIR DELAY????
DOES METERMAN ACTUALLY HAVE ANY INTEREST WHATSOEVER TO ACTUALLY HELP THE CUSTOMERS???
I SENT EN EMAIL EYSTERDAY REQUESTING A DATE AND TIME - GOT A REPLY FROM NIELL REQUESTING SOMEONE GET BACK TO ME URGENTLY - NOTHING... I HAVE SENT ANOTHER EMAIL THIS MORNING AND STILL NOT REPLY - WHAT IS ACTUALLY GOING ON????????
IS ANYONE GOING TO RESPOND TO MY EMAIL AND ACTUALLY ASSIST ME??
WE ARE APPARENLTY WAITING FOR A THEMBI/THEMBA/THANDI TO ASSIST WITH A DATE - GOING ON FOR 2 WEEKS NOW!!!!!!!