1 reviews | Active since Feb 2014
De*****ing their customers is the Ticket.
It started out great. Nice restaurant with what appears to be good food and service. Firstly the stock was so low that we had to constantly change our order just to get something we would like. The food was not bad, if not for what happened later we would have visited the restaurant again.
We eat and enjoy ourselves BUT the staff is a little short tempered, from the waiter to the floor manager. Then we ask for the Bill. And here is where it got REALLY ugly. They added extra orders of Chips on the Bill making it a ridiculously high bill amount. Saying that the chips are an extra expense! So a Toasted Sandwich is R67.00 PLUS R25 for chips??? a Burger is R118 PLUS R25 for Chips??? So one of our party (who recommended the restaurant highly) got angry saying this is definitely not correct and asked to have it verified by the manager. What is the managers response? "You are being rude, calm down, I will show you the menu" So after great lip from the manager, he comes back with an adjusted Bill. Here we think, wow great service, they fixed it. But NO the manager is still mouthing off.
Needless to say - We will NEVER return. Which is a shame because for about an hour we were happy to enjoy food from a new restaurant.
De*****ing your customers should NEVER be an option.
