WORSTE CUSTOMER SERVICE EVER

WORST COSTOMER SERVICE EVER

I have to keep phoning after the company to get a delivery date, of a Mattress we purchased 25 November, it should have been delivered the 3rd of December.

I have send e-mails to Sales and Care? I requested a delivery date, and no one can give me the date of delivery? What should we do? Wait until next year?

Gareth from Randburg branch, if you just phone people and give them proper updates.

Sales / Care e-mail, and Head office? I phoned Head office yesterday, the lady said she will phone me back... It is 9:45 Am the next day...

Is the service a reflection of the product? If you say you are waiting for stock, tell a person, listen, your stock will arrive Wednesday, and then don't go back, saying it did not arrive. ??? And then NOT tell them when it will arrive.... Maybe this week Wednesday????

I am not happy at all....