KR
Kamohelo R
1 reviews | Active since Sept 2017
17 Apr 2025, 17:11
Worst service ever!!!
Worst Service ever!!! I have been calling since this morning trying to arrange for a matress they have delivered to be collected, and the consultant who initially helped me with the order Neo Ramarumo has been avoiding my calls and emails
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Replies (1)
The Mattress Warehouse's replyOfficial
22 Apr 2025, 10:50Good day, Kamohelo
Thank you for taking the time to review us and for sharing your experience with us.
Our sincere apologies for any inconvenience caused.
Our Customer Service Team was informed and will ensure that our Team contacts you back to discuss the mattress that was delivered.
Again, we are truly sorry and assure you that this is not the level of service we aim to provide.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience with us.
Our sincere apologies for any inconvenience caused.
Our Customer Service Team was informed and will ensure that our Team contacts you back to discuss the mattress that was delivered.
Again, we are truly sorry and assure you that this is not the level of service we aim to provide.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply22 Apr 2025, 10:50
Official
Good day, Kamohelo
Thank you for taking the time to review us and for sharing your experience with us.
Our sincere apologies for any inconvenience caused.
Our Customer Service Team was informed and will ensure that our Team contacts you back to discuss the mattress that was delivered.
Again, we are truly sorry and assure you that this is not the level of service we aim to provide.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience with us.
Our sincere apologies for any inconvenience caused.
Our Customer Service Team was informed and will ensure that our Team contacts you back to discuss the mattress that was delivered.
Again, we are truly sorry and assure you that this is not the level of service we aim to provide.
Kind regards,
The Mattress Warehouse