HL
Helene L
1 reviews | Active since Dec 2015
30 Nov 2019, 15:02
Worst service ever
Worst service I have ever dealt with!! Just making empty promises and that leaves you with having to sleep on the ground as no bed is delivered. Nevermind not delivering your bed they cant even phone you back after countless calls to employees as well as managers!
Helpful (0)
Replies (6)0
Replies (6)HL
Helene L's updateReviewer Update
30 Nov 2019, 15:34Our problem was solved and have to give them credit for fixing their mistakes
HL
Helene L's update30 Nov 2019, 15:34
Reviewer Update
Our problem was solved and have to give them credit for fixing their mistakes
HL
Helene L's updateReviewer Update
30 Nov 2019, 15:35Our problem was solved and have to give them credit for fixing their mistakes. Thank you for that
HL
Helene L's update30 Nov 2019, 15:35
Reviewer Update
Our problem was solved and have to give them credit for fixing their mistakes. Thank you for that
The Mattress Warehouse's replyOfficial
30 Nov 2019, 16:03Good day Helene
Thank you for contacting us with your challenge and experience.
I would like to apologize for any inconvenience and bad service received.
We appreciate your reply with the feedback that you have been assisted now.
You are also welcome to contact us on *** to engage further with details and the specific challenges that you had.
It is sad if we see bad service as we take service delivery serious and would also like to identify and correct any shortcomings
Best Regards
The Mattress Warehouse Team
Thank you for contacting us with your challenge and experience.
I would like to apologize for any inconvenience and bad service received.
We appreciate your reply with the feedback that you have been assisted now.
You are also welcome to contact us on *** to engage further with details and the specific challenges that you had.
It is sad if we see bad service as we take service delivery serious and would also like to identify and correct any shortcomings
Best Regards
The Mattress Warehouse Team
The Mattress Warehouse's reply30 Nov 2019, 16:03
Official
Good day Helene
Thank you for contacting us with your challenge and experience.
I would like to apologize for any inconvenience and bad service received.
We appreciate your reply with the feedback that you have been assisted now.
You are also welcome to contact us on *** to engage further with details and the specific challenges that you had.
It is sad if we see bad service as we take service delivery serious and would also like to identify and correct any shortcomings
Best Regards
The Mattress Warehouse Team
Thank you for contacting us with your challenge and experience.
I would like to apologize for any inconvenience and bad service received.
We appreciate your reply with the feedback that you have been assisted now.
You are also welcome to contact us on *** to engage further with details and the specific challenges that you had.
It is sad if we see bad service as we take service delivery serious and would also like to identify and correct any shortcomings
Best Regards
The Mattress Warehouse Team
The Mattress Warehouse's replyOfficial
30 Nov 2019, 16:04Hello Peter does not allow the email address
Our most sincere apologies.
care at themattresswarehouse dot co dot za
Our most sincere apologies.
care at themattresswarehouse dot co dot za
The Mattress Warehouse's reply30 Nov 2019, 16:04
Official
Hello Peter does not allow the email address
Our most sincere apologies.
care at themattresswarehouse dot co dot za
Our most sincere apologies.
care at themattresswarehouse dot co dot za
HL
Helene L's updateReviewer Update
30 Nov 2019, 20:03After i received a phone call to assure me that I will receive my order late today I immediately tried to better my review of earlier. Just to face another empty promise and no delivery. I would rather take my business elsewere
HL
Helene L's update30 Nov 2019, 20:03
Reviewer Update
After i received a phone call to assure me that I will receive my order late today I immediately tried to better my review of earlier. Just to face another empty promise and no delivery. I would rather take my business elsewere
The Mattress Warehouse's replyOfficial
01 Dec 2019, 10:34Good day Helene
Please provide further details
Kindly provide us with the details of whom you spoke to and which branch you have been dealing with.
You're Cust Acc No will also be able to assist
Best Regards
The Mattress Warehouse Team
Please provide further details
Kindly provide us with the details of whom you spoke to and which branch you have been dealing with.
You're Cust Acc No will also be able to assist
Best Regards
The Mattress Warehouse Team
The Mattress Warehouse's reply01 Dec 2019, 10:34
Official
Good day Helene
Please provide further details
Kindly provide us with the details of whom you spoke to and which branch you have been dealing with.
You're Cust Acc No will also be able to assist
Best Regards
The Mattress Warehouse Team
Please provide further details
Kindly provide us with the details of whom you spoke to and which branch you have been dealing with.
You're Cust Acc No will also be able to assist
Best Regards
The Mattress Warehouse Team