KK
Kefilwe K
1 reviews | Active since Apr 2010
26 May 2023, 16:10
WORST SERVICE - DIDINTLE MOKALE
Bought mattress, received something else and told it was upgrade and not true. The worst, they refused to cancel and return the bed. Paid more to get an upgrade and delivery fee, had to follow up, Didintle Mokale maybe she is the shareholder or owner. She is so pushy and arrogant, requested refund she refused and send delivery to y address without my knowledge, now she claims I have to forfeit the cost for that.
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Replies (1)The Mattress Warehouse's replyOfficial
07 Jun 2023, 14:52Good day, Kefilwe
Thank you for taking the time to review us and for sharing your concerns with us.
Our Customer Service Department was informed and will make sure to get feedback as soon as possible.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your concerns with us.
Our Customer Service Department was informed and will make sure to get feedback as soon as possible.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply07 Jun 2023, 14:52
Official
Good day, Kefilwe
Thank you for taking the time to review us and for sharing your concerns with us.
Our Customer Service Department was informed and will make sure to get feedback as soon as possible.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your concerns with us.
Our Customer Service Department was informed and will make sure to get feedback as soon as possible.
Kind regards,
The Mattress Warehouse
