kN
khulekani N

1 reviews | Active since Feb 2012

30 May 2025, 12:53

Worst service

I have had the worst experience with this company and I will never ever deal with them again. The only thing I want now is my money back

0
Replies (3)
The Mattress Warehouse
The Mattress Warehouse's reply30 May 2025, 16:46
Official
Good day, Khulekani

Thank you for taking the time to review us and for sharing your experience with us. 
Our sincere apologies for any inconvenience caused with the delay of your delivery. 

Again, we are truly sorry and assure you that this is not the level of service we aim to provide and will ensure to deliver your order as soon as possible. 

Kind regards,
The Mattress Warehouse
kN
khulekani N's update30 May 2025, 19:14
Reviewer Update
I no longer want it. I just want my money. I am no longer interested in the delivery which was promised to be last Wednesday after numerous follow ups. I just want my money
The Mattress Warehouse
The Mattress Warehouse's reply02 Jun 2025, 08:22
Official
Good day, Khulekani

Thank you for your message. 
We have informed our Customer Service Department and will ensure to action your request. 

Again, we are truly sorry for the inconvenience caused, and can assure you that this is not the level of service we aim to provide. 

Kind regards,
The Mattress Warehouse