JM
Johannah Manganye-Noe
1 reviews | Active since Dec 2024
23 Dec 2024, 12:24
Worst service
I bought storage base on 7th dec 24 and today is 21 dec 24 i have to receive it.they said same day delivery only to find out they dont have stock bt they can processe the payment without stock
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The Mattress Warehouse's replyOfficial
23 Dec 2024, 16:25Good day, Johannah
Thank you for taking the time to review us and for sharing your experience with us.
Our sincere apologies for the delay in delivery. We experienced unforeseen delays in delivery of additional stock from the manufacturer, and doing our best to get this resolved as soon as possible.
Our Senior Management was informed and will ensure that we get your order delivered as soon as possible.
Again, we are truly sorry for the inconvenience.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience with us.
Our sincere apologies for the delay in delivery. We experienced unforeseen delays in delivery of additional stock from the manufacturer, and doing our best to get this resolved as soon as possible.
Our Senior Management was informed and will ensure that we get your order delivered as soon as possible.
Again, we are truly sorry for the inconvenience.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply23 Dec 2024, 16:25
Official
Good day, Johannah
Thank you for taking the time to review us and for sharing your experience with us.
Our sincere apologies for the delay in delivery. We experienced unforeseen delays in delivery of additional stock from the manufacturer, and doing our best to get this resolved as soon as possible.
Our Senior Management was informed and will ensure that we get your order delivered as soon as possible.
Again, we are truly sorry for the inconvenience.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience with us.
Our sincere apologies for the delay in delivery. We experienced unforeseen delays in delivery of additional stock from the manufacturer, and doing our best to get this resolved as soon as possible.
Our Senior Management was informed and will ensure that we get your order delivered as soon as possible.
Again, we are truly sorry for the inconvenience.
Kind regards,
The Mattress Warehouse