1 reviews | Active since Feb 2023
WHAT A JOKE !
DO NOT BUY ONLINE FROM THIS COMPANY. Furniture was of very poor quality and on inspection, found that there was wood filler used to cover up imperfections. I lodged a request the very next day to have it collected and be refunded. The collection took almost 2 weeks to be done and was simply ignored and NOT communicated with regarding the collection, until I made contact. I cant even begin to tell you how this organisation uses delay tactics to refund a customer. The refund took another 2 weeks to be processed, ONLY because I harassed the Randburg store and eventually got to speak to a so called "regional manager'. This place is a joke.. DONT BUY FROM THEM!! On top of this.. You can NOT even contact someone at their HEAD OFFICE as the numbers supp**** on the website simply don't work. PATHETIC ALL ROUND!!
Thank you for taking the time to review us and for sharing your experience and concerns with us.
We do apologize for the inconvenience with the stock received and the delay in processing the refund. We will definitely make sure that it gets addressed.
Again we are truly sorry that your experience was not what we aim to deliver.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience and concerns with us.
We do apologize for the inconvenience with the stock received and the delay in processing the refund. We will definitely make sure that it gets addressed.
Again we are truly sorry that your experience was not what we aim to deliver.
Kind regards,
The Mattress Warehouse
