DF
David F
1 reviews | Active since Feb 2026
13 Feb 2026, 12:26
Watch out
I wouldn't buy from this company, been waiting for a month and a half, still nothing. Asked for my money back 3 times now and nothing. No one updates you on your order. Tried dealing with manager, takes a couple days to get back to you, very bad service, and always says 6-10 working days, every time I ask, even when I asked a month ago.
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Replies (1)
The Mattress Warehouse's replyOfficial
13 Feb 2026, 13:44Good day, David
Thank you for reaching out and sharing your concerns.
Please accept our sincere apologies for the delay. We can assure that this is not the level of service we aim to provide.
Our Customer Service Team was informed and we will ensure to have this resolved as soon as possible.
Again, we are truly sorry for the inconvenience caused.
Kind regards,
The Mattress Warehouse
Thank you for reaching out and sharing your concerns.
Please accept our sincere apologies for the delay. We can assure that this is not the level of service we aim to provide.
Our Customer Service Team was informed and we will ensure to have this resolved as soon as possible.
Again, we are truly sorry for the inconvenience caused.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply13 Feb 2026, 13:44
Official
Good day, David
Thank you for reaching out and sharing your concerns.
Please accept our sincere apologies for the delay. We can assure that this is not the level of service we aim to provide.
Our Customer Service Team was informed and we will ensure to have this resolved as soon as possible.
Again, we are truly sorry for the inconvenience caused.
Kind regards,
The Mattress Warehouse
Thank you for reaching out and sharing your concerns.
Please accept our sincere apologies for the delay. We can assure that this is not the level of service we aim to provide.
Our Customer Service Team was informed and we will ensure to have this resolved as soon as possible.
Again, we are truly sorry for the inconvenience caused.
Kind regards,
The Mattress Warehouse