DD
Dehan D

1 reviews | Active since Dec 2025

09 Feb 2026, 20:05

Waste of time

I can’t believe I have been waiting a month for a mattress. Firstly I ordered a sealy like a month in advance, to then get told on delivery this was out of stock they would delivery a mattress in the same range, maybe my fault for thinking this is in the sealy range. Get a restonic I don’t want, then have to fight to return it as if I chose this mattress and then get told but there’s no sealy stock so I have to wait for stock. The eventual get stock like 2/3 weeks later (no updates in the interim) and then I get told I need to pay for the return of the mattress I never ordered. What a joke!!!! They can fetch the mattress I’ll take my money elsewhere.

0
Replies (1)
The Mattress Warehouse
The Mattress Warehouse's reply10 Feb 2026, 13:37
Official
Good day, Dehan

Thank you for taking the time to review us and for sharing your experience. 

Our sincere apologies for any inconvenience caused. 
Please note that we have informed our Customer Service Team and will ensure that our team get's this resolved as soon as possible.  

Again, we are truly sorry and assure you that this is not the level of service we aim to provide. 

Kind regards,
The Mattress Warehouse