FH
Francois H
1 reviews | Active since Sept 2021
19 May 2025, 10:35
Very long delivery time
Exceptionally poor performance. It's been 39 days and counting without delivery.
Helpful (0)
Replies (1)0
Replies (1)The Mattress Warehouse's replyOfficial
19 May 2025, 10:50Good day, Francois
Thank you for taking the time to review us and for sharing your experience with us.
Please accept our sincere apologies for the delay in delivering your order.
We experienced an unplanned delay with the manufacturer which we did not anticipate.
We are truly sorry sorry for the inconvenience and can assure you that this is not the level of service we aim to provide.
Our Customer Service Team was informed and will make sure that our Online Team provides feedback on when delivery will take place.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience with us.
Please accept our sincere apologies for the delay in delivering your order.
We experienced an unplanned delay with the manufacturer which we did not anticipate.
We are truly sorry sorry for the inconvenience and can assure you that this is not the level of service we aim to provide.
Our Customer Service Team was informed and will make sure that our Online Team provides feedback on when delivery will take place.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply19 May 2025, 10:50
Official
Good day, Francois
Thank you for taking the time to review us and for sharing your experience with us.
Please accept our sincere apologies for the delay in delivering your order.
We experienced an unplanned delay with the manufacturer which we did not anticipate.
We are truly sorry sorry for the inconvenience and can assure you that this is not the level of service we aim to provide.
Our Customer Service Team was informed and will make sure that our Online Team provides feedback on when delivery will take place.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience with us.
Please accept our sincere apologies for the delay in delivering your order.
We experienced an unplanned delay with the manufacturer which we did not anticipate.
We are truly sorry sorry for the inconvenience and can assure you that this is not the level of service we aim to provide.
Our Customer Service Team was informed and will make sure that our Online Team provides feedback on when delivery will take place.
Kind regards,
The Mattress Warehouse
