AV
Ashok V
1 reviews | Active since Oct 2012
04 Jun 2026, 18:22
They given faulty no...
They given faulty not good condition mattress and to return they took more than a month
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Replies (1)
The Mattress Warehouse's replyOfficial
04 Jun 2026, 20:01Good day, Ashok
Thank you for taking the time to review us and for sharing your concerns.
Our sincere apologies for any inconvenience caused.
With a supplier exchange claiming from the warranty of guarantee we are however dependent on the manufacturer to issue the exchange unit. Delays could occur if the specific unit is out of stock.
However our Customer Service Team will look into the matter and provide feedback.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your concerns.
Our sincere apologies for any inconvenience caused.
With a supplier exchange claiming from the warranty of guarantee we are however dependent on the manufacturer to issue the exchange unit. Delays could occur if the specific unit is out of stock.
However our Customer Service Team will look into the matter and provide feedback.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply04 Jun 2026, 20:01
Official
Good day, Ashok
Thank you for taking the time to review us and for sharing your concerns.
Our sincere apologies for any inconvenience caused.
With a supplier exchange claiming from the warranty of guarantee we are however dependent on the manufacturer to issue the exchange unit. Delays could occur if the specific unit is out of stock.
However our Customer Service Team will look into the matter and provide feedback.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your concerns.
Our sincere apologies for any inconvenience caused.
With a supplier exchange claiming from the warranty of guarantee we are however dependent on the manufacturer to issue the exchange unit. Delays could occur if the specific unit is out of stock.
However our Customer Service Team will look into the matter and provide feedback.
Kind regards,
The Mattress Warehouse