The Mattress Warehouse wins my award of The slowest, worst online shopping experience in the year 2020

By the way I only gave The Mattress Warehouse a 1 star rating because there is no 0 star rating.

In a world where online shopping is all the rage nowadays, it is places themattresswarehouse that make people wonder whether they are just being ****med or if there really is a company like this.

Yesterday I ordered and paid for 2 single bed sets. I called in to confirm that the payment was made. It showed that payment had been made. I was then told to hang on so that the operator could transfer me to the Pretoria branch so they could fulfill the order. THe lady at the branch then told me she would call me right back as my telephone was just too soft for her to hear my story. I gave her my number and she clearly heard that as she repeated it digit for digit. I am still waiting for her to call back.

I regularly purchase goods online and I have never seen anything like this. My order still shows after 24 hours that payment is being processed. I have yet not had any answer back to the online intercom chat they have on their web page. I have not et received any answer back yet on the email i sent them.

So I would normally not write a review like this however I purchased the beds at the mattresswarehouse because it boasted about fast delivery. Well there is absolutely nothing fast about anything these guys do. Maybe they should advertise their service as extra slow and pathetic and frustrating beyond compare. Although they then wont get any sales, which in my humble opinion is exactly how it should be.

my email is johnkweber@gmail. Please give some sort of feedback even if it is to tell me you have cancelled my order and returned my money.

I could have gone to a number of other oline stores yet I took the one boasting about Fastest delivery.