NM
Nerine M
1 reviews | Active since Oct 2017
03 Sept 2020, 14:58
The mattress warehouse to good to be true. No updates. Via email they promise, tomorrow and next tomorrow and next tomorrow. FEEDBACK PLEASE GUYS. AND QUICK DELIVERY.
I ordered a king size mattress 3 weeks ago. Obviously because I need it. Paid full price with order. They said delivery 5 to 7 working days. We are phoning the nr *** but they NEVER answer. I suspect it was a ****. My order nrTMW-O-316504.
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Replies (1)The Mattress Warehouse's replyOfficial
04 Sept 2020, 09:59Good day, Nerine
Thank you for taking the time to review us.
We are truly sorry for the delay in delivery. Our Customer Service Manager was however informed that your delivery took place yesterday.
We are doing our best to serve each customer with the delays experienced by our suppliers. This is not a true reflection on the service we aim to deliver.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us.
We are truly sorry for the delay in delivery. Our Customer Service Manager was however informed that your delivery took place yesterday.
We are doing our best to serve each customer with the delays experienced by our suppliers. This is not a true reflection on the service we aim to deliver.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply04 Sept 2020, 09:59
Official
Good day, Nerine
Thank you for taking the time to review us.
We are truly sorry for the delay in delivery. Our Customer Service Manager was however informed that your delivery took place yesterday.
We are doing our best to serve each customer with the delays experienced by our suppliers. This is not a true reflection on the service we aim to deliver.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us.
We are truly sorry for the delay in delivery. Our Customer Service Manager was however informed that your delivery took place yesterday.
We are doing our best to serve each customer with the delays experienced by our suppliers. This is not a true reflection on the service we aim to deliver.
Kind regards,
The Mattress Warehouse
