The Mattress Warehouse are ******

I went into the store, place an order for a bed and it turned out they did not have stock for that bed (although they promised they had stock). They tried to get me to add some money on top of what I had already paid to get another bed but then I picked a bed which was 500 cheaper. Since then, I have been trying to get my refund and it has been a month now they keep on giving false promises. DO NOT EVER GET A BED FROM THERE THEY ARE ******.