The day after I placed my order online, I received a call from Colleen to inform me that that particular mattress was on back order and not available for delivery

The day after I placed my order online, I received a call from Colleen to inform me that that particular mattress was on back order and not available for delivery. She then offered me the next available one that was slightly higher in price, at no extra cost! I was contacted by Sbonisa Faya via WhatsApp to schedule the delivery and check my address, which the website did not save correctly. On the scheduled day of delivery, he contacted me again. The delivery drivers, Victor and Mbo, arrived a few hours later, before noon. They were very courteous, friendly, and helpful. I give the whole team 5 stars 🌟. Well done!! I will definitely recommend The Mattress Warehouse to anyone looking for excellent customer service and quality mattresses. 👏🏼