RM
Rosalia M

1 reviews | Active since Apr 2024

17 Nov 2024, 14:15

Thank you Christa!

I have ordered a new mattress, base and mattress protector. I haven’t received it yet but this is just a review for the service I received so far.

Christa was so helpful, friendly and went over and above for service satisfaction. I had a few questions and tricky things to sort out as I am ordering the mattress online to be delivered to an empty flat and I was worried about the logistics. She not only reassured me and sorted out all the details, she also emailed me again to confirm everything in order. I also had to order a mattress protector separately, she emailed me options, and said she’d add it to the initial order so that it’s all ready and together.

Really appreciate good service!

0
Replies (1)
The Mattress Warehouse
The Mattress Warehouse's reply18 Nov 2024, 13:33
Official
Good day, Rosalia

Oh WOW!!  Thank you so much for giving us such a great review on our customer service, and trusting us with your bed-buying needs.
We know that the excellent feedback will truly humble Christa.

We believe it is safe to say we made a customer for life. 
Thank you for your valued support.

Kind regards,
The Mattress Warehouse