TT
Thys T
1 reviews | Active since Apr 2022
25 Apr 2022, 23:01
Terrible customer care
Bought a new bed for my daughter in Febr2022. Bed broke within 2 days. I’ve been waiting since 25 February for the new parts. Absolutely terrible customer care.
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Replies (1)
The Mattress Warehouse's replyOfficial
27 Apr 2022, 08:24Good day, Thys
Thank you for taking the time to review us and share your complaint.
We are truly sorry for the inconvenience.
Our Customer Service Manager was informed and will make sure that you receive feedback as soon as possible.
Again, we do apologize.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and share your complaint.
We are truly sorry for the inconvenience.
Our Customer Service Manager was informed and will make sure that you receive feedback as soon as possible.
Again, we do apologize.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply27 Apr 2022, 08:24
Official
Good day, Thys
Thank you for taking the time to review us and share your complaint.
We are truly sorry for the inconvenience.
Our Customer Service Manager was informed and will make sure that you receive feedback as soon as possible.
Again, we do apologize.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and share your complaint.
We are truly sorry for the inconvenience.
Our Customer Service Manager was informed and will make sure that you receive feedback as soon as possible.
Again, we do apologize.
Kind regards,
The Mattress Warehouse