JA
JJ A
1 reviews | Active since Jun 2019
16 Jan 2026, 18:57
Terrible After Sales Service
Awful after sales service. Care@themattresswarehouse ignores all emails. I have been requesting a TAX invoice for the past month and nobody bothers to reply. Hilarious considering they hound you to review them on HelloPeter but have non existent after sales service. DO BETTER!!!!!!
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Replies (1)
The Mattress Warehouse's replyOfficial
19 Jan 2026, 08:49Good day, Jonathan
Thank you for taking the time to review us and for sharing your concerns.
Our apologies for any inconvenience caused. Our aim is to ensure that all our customer's receives a timely response.
We will ensure to review the situation and have our Customer Service Manager reach out directly to assist.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your concerns.
Our apologies for any inconvenience caused. Our aim is to ensure that all our customer's receives a timely response.
We will ensure to review the situation and have our Customer Service Manager reach out directly to assist.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply19 Jan 2026, 08:49
Official
Good day, Jonathan
Thank you for taking the time to review us and for sharing your concerns.
Our apologies for any inconvenience caused. Our aim is to ensure that all our customer's receives a timely response.
We will ensure to review the situation and have our Customer Service Manager reach out directly to assist.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your concerns.
Our apologies for any inconvenience caused. Our aim is to ensure that all our customer's receives a timely response.
We will ensure to review the situation and have our Customer Service Manager reach out directly to assist.
Kind regards,
The Mattress Warehouse