LM
Lynette M

1 reviews | Active since Apr 2018

06 Jul 2020, 18:22

Talk about excellent service!!

Wow! Wow! Wow! Right from the start I have had exceptional service. With Nomfundo keeping me updated with my order and then Quinton! With regards to Quinton, he is from the Cape Town branch, oh wow! Not only was he persistent in trying to contact me, although I was busy on the phone for quite a while. When he could not get through, he messaged me to ensure I knew he was trying to get hold of me. Once we chatted, he listened to me, solved my challenge and forgave me for an error I must have made and yet at no stage did he make me feel bad. This gent deserves a promotion and I pray his company appreciate the excellent job he is doing..thanks guys!

0
Replies (1)
The Mattress Warehouse
The Mattress Warehouse's reply09 Jul 2020, 15:33
Official
Dear Lynette,

Wow!! What an amazing review.  Thank you so much for taking the time to leave us this review.  

Nomfundo and especially Quintin will be thrilled to get the feedback.
We believe that we made a customer for life.

Thank you again, we appreciate the kind words.

Kind regards,

The Mattress Warehouse