JP
Jaco P
1 reviews | Active since Aug 2016
21 Oct 2025, 17:07
Still waiting
Still waiting for delivery, first they did not allocate the payment, had to call them to find out what is going on, sent proof of payment, still not hearing anything back, talked to someone else today, saying it is out for delivery, but still no delivery.
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Replies (1)
The Mattress Warehouse's replyOfficial
22 Oct 2025, 12:33Good day, Jaco
Thank you for taking the time to review us and for sharing your experience.
Our sincere apologies for any confusion regarding your payment allocaition. This was an honest oversight which has been resolved last week.
We have received confirmation that delivery was completed yesterday and all is in order.
Again, we are truly sorry for any inconvenience and appreciate your feedback.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience.
Our sincere apologies for any confusion regarding your payment allocaition. This was an honest oversight which has been resolved last week.
We have received confirmation that delivery was completed yesterday and all is in order.
Again, we are truly sorry for any inconvenience and appreciate your feedback.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply22 Oct 2025, 12:33
Official
Good day, Jaco
Thank you for taking the time to review us and for sharing your experience.
Our sincere apologies for any confusion regarding your payment allocaition. This was an honest oversight which has been resolved last week.
We have received confirmation that delivery was completed yesterday and all is in order.
Again, we are truly sorry for any inconvenience and appreciate your feedback.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience.
Our sincere apologies for any confusion regarding your payment allocaition. This was an honest oversight which has been resolved last week.
We have received confirmation that delivery was completed yesterday and all is in order.
Again, we are truly sorry for any inconvenience and appreciate your feedback.
Kind regards,
The Mattress Warehouse