SD
Sechai D
1 reviews | Active since Jul 2025
16 Jul 2025, 09:42
Squeaky bed base,two times exchanged but same problem
The sold me a squeaky bed base,refused with a refund, exchanged it two times now they say warranty ended,but still I have the same squeaky bed ,I need a refund or a better base,I can't turn when sleeping because of the sound,R5999 price
Helpful (0)
Replies (2)0
Replies (2)
The Mattress Warehouse's replyOfficial
16 Jul 2025, 11:11Good day, Sechai
Thank you for taking the time to review us and for sharing your concerns.
We will consult with the manufacturer as they are the holders of the warranty and guarantee.
Our sincere apologies for any inconvenience caused.
Please be assured that we will assist to the best of our ability.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your concerns.
We will consult with the manufacturer as they are the holders of the warranty and guarantee.
Our sincere apologies for any inconvenience caused.
Please be assured that we will assist to the best of our ability.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply16 Jul 2025, 11:11
Official
Good day, Sechai
Thank you for taking the time to review us and for sharing your concerns.
We will consult with the manufacturer as they are the holders of the warranty and guarantee.
Our sincere apologies for any inconvenience caused.
Please be assured that we will assist to the best of our ability.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your concerns.
We will consult with the manufacturer as they are the holders of the warranty and guarantee.
Our sincere apologies for any inconvenience caused.
Please be assured that we will assist to the best of our ability.
Kind regards,
The Mattress Warehouse
SD
Sechai D's updateReviewer Update
16 Jul 2025, 11:32Please help,because I'm now tired from being taken from pillar to post, filling forms taking pictures, videos, and inspections but no avail, It's stressful to even think of getting on the bed because it feels like I had it for 20years
SD
Sechai D's update16 Jul 2025, 11:32
Reviewer Update
Please help,because I'm now tired from being taken from pillar to post, filling forms taking pictures, videos, and inspections but no avail, It's stressful to even think of getting on the bed because it feels like I had it for 20years