GM
Gavin M
1 reviews | Active since Mar 2014
18 Dec 2023, 13:38
Sometimes it takes some effort, but reasonably good after-sales service and good workmanship can still be had..
After some initially good sales service from Adrian Meyer, but subsequent poor after sales service from the Bellville branch, The Mattress Warehouse finally delivered on their promise and resolved some outstanding workmanship issues. A much appreciated thank you to the manager of the Bellville branch for acting on their promises (albeit with some delays) and especially to Justin Williams and Linshwin Reeds for sorting things out. Your workmanship is much appreciated.
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Replies (1)The Mattress Warehouse's replyOfficial
18 Dec 2023, 16:03Good day, Gavin
Thank you so much for giving us such a great review and allowing us to rectify the issue and ensure that your order is completed.
We know that the excellent feedback will truly humble Adrian, Eben, Justin, William, and Lindswin.
Our sincere apologies for the delay and inconvenience caused.
Thank you for your valued support.
Kind regards,
The Mattress Warehouse
Thank you so much for giving us such a great review and allowing us to rectify the issue and ensure that your order is completed.
We know that the excellent feedback will truly humble Adrian, Eben, Justin, William, and Lindswin.
Our sincere apologies for the delay and inconvenience caused.
Thank you for your valued support.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply18 Dec 2023, 16:03
Official
Good day, Gavin
Thank you so much for giving us such a great review and allowing us to rectify the issue and ensure that your order is completed.
We know that the excellent feedback will truly humble Adrian, Eben, Justin, William, and Lindswin.
Our sincere apologies for the delay and inconvenience caused.
Thank you for your valued support.
Kind regards,
The Mattress Warehouse
Thank you so much for giving us such a great review and allowing us to rectify the issue and ensure that your order is completed.
We know that the excellent feedback will truly humble Adrian, Eben, Justin, William, and Lindswin.
Our sincere apologies for the delay and inconvenience caused.
Thank you for your valued support.
Kind regards,
The Mattress Warehouse
