Slept on my couch for over a Month

The Mattress warehouse used to be the best company,but there has been a very drastic decline in their customer service. I bought a bed online on the 13th of April,the estimated date of delivery was 5-7 working days. When the period lapsed,no one contacted me to update me on the order. I called the Polokwane branch to enquire and I was told that there is no stock and they can't give me an estimated date of delivery. I enquired again as a month had already lapsed without any update. The lady Trish at the branch tried to assist with following up the order but this was a month after I purchased the bed. I've been a loyal customer since 2019,having purchased 6 beds in total. I don't think that I'd ever buy from them again. Their communication is terrible and they really don't care about customers anymore.