Simply unacceptable business dealings!

I placed an order with Luelle in the Durban branch and confirmed twice with her that delivery would take place on either Monday or Tuesday this week. At lunch time today, the "Wednesday" I had heard nothing about my delivery and called to follow up, only to be told my delivery is not scheduled for today, and may be done tomorrow or Friday.

I am driving down to the coast tomorrow afternoon and if my beds are not delivered as promised I will be sleeping on the floor. You have taken what was supposed to be a fun and exciting time and totally RUINED IT!!!!

I specifically asked if delivery would be done in time and specifically chose items that were in stock and you still cant get it right!!! I have confirmation in writing of TWICE CONFIRMED delivery!

Had someone at least had the manners to call and tell me it may be delayed it would have made things more bearable, but I have to call and get fed all sorts of BS storys!!

If you guys make me sleep on the floor tomorrow night, I will be at your store on Friday morning for my refund!! and it WILL BE DONE WHILE I AM THERE!!!!!