EG
Edward G
1 reviews | Active since Dec 2024
10 Dec 2024, 07:00
Run for the hills!
Run for the hills. Fast! Under deliver. Over promise. I ordered a bed online from them and told me 7 to ten working days. On day 8 they tell me oops sorry, not this year. Funny thing is i sold my son's bed yesterday in anticipation of getting delivery from Mattress Warehouse. I've asked them to refund me but let me guess, 'sorry not this year'. Dial a bed would have delivered within24 hours. RUN FOR THE HILLS PEOPLE! RUN
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The Mattress Warehouse's replyOfficial
10 Dec 2024, 17:55Good day, Edward
Thank you for taking the time to review us and for sharing your experience.
Our sincere apologies. With the high volume of orders we received and unexpected delays from our manufacturers we are doing our best to assist in completing each customer order as soon as possible.
This is definitely not the level of service we aim to provide and are truly sorry for the inconvenience.
We will ensure to complete your delivery as soon as possible.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience.
Our sincere apologies. With the high volume of orders we received and unexpected delays from our manufacturers we are doing our best to assist in completing each customer order as soon as possible.
This is definitely not the level of service we aim to provide and are truly sorry for the inconvenience.
We will ensure to complete your delivery as soon as possible.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply10 Dec 2024, 17:55
Official
Good day, Edward
Thank you for taking the time to review us and for sharing your experience.
Our sincere apologies. With the high volume of orders we received and unexpected delays from our manufacturers we are doing our best to assist in completing each customer order as soon as possible.
This is definitely not the level of service we aim to provide and are truly sorry for the inconvenience.
We will ensure to complete your delivery as soon as possible.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience.
Our sincere apologies. With the high volume of orders we received and unexpected delays from our manufacturers we are doing our best to assist in completing each customer order as soon as possible.
This is definitely not the level of service we aim to provide and are truly sorry for the inconvenience.
We will ensure to complete your delivery as soon as possible.
Kind regards,
The Mattress Warehouse