sH
salma H
1 reviews | Active since Apr 2014
26 Apr 2021, 13:29
Reject base beds
the worst service recieved from mattress warehouse port Elizabeth. Its months I'm waiting for a replacement base. I was told to use the reject base and each week promised that they will send a new one. 2 weeks ago they sent a base but the wrong colour. I returned it asking for the correct one. To date I'm still waiting.
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The Mattress Warehouse's replyOfficial
29 Apr 2021, 14:42Good day, Salma
Thank you for taking the time to review us and for sharing your experience.
We are truly sorry for the inconvenience.
Our Customer Service Manager will be notified and will make sure to get the matter sorted.
Feedback from our PE Branch will be given as soon as possible.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience.
We are truly sorry for the inconvenience.
Our Customer Service Manager will be notified and will make sure to get the matter sorted.
Feedback from our PE Branch will be given as soon as possible.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply29 Apr 2021, 14:42
Official
Good day, Salma
Thank you for taking the time to review us and for sharing your experience.
We are truly sorry for the inconvenience.
Our Customer Service Manager will be notified and will make sure to get the matter sorted.
Feedback from our PE Branch will be given as soon as possible.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience.
We are truly sorry for the inconvenience.
Our Customer Service Manager will be notified and will make sure to get the matter sorted.
Feedback from our PE Branch will be given as soon as possible.
Kind regards,
The Mattress Warehouse