Regretful purchase

Extremely disappointed with the service and delivery of my bed. I received the bed after I have been back and forth calling like I didn’t spend any money. communication has been frustrating, and despite multiple attempts to reach out, I've yet to receive a call to resolve the issue.

The lack of follow-up and poor customer service is unacceptable. Received the bed and expressed that I’m not happy with how the bed is as I was told the machine to make the bed had issues. This bed has holes and I can feel the base it’s like a purchase made months ago yet it’s new I was told to forward pictures of the bed and will receive follow up, I guess they want me to be stuck with an item after 14 days of purchase.