Poor Service and Long Waiting Times

Item: The Mattress Warehouse
Rating: 2
Author: Jacobus T

Extreme;y poor service.

It takes a month to deliver a bed;

3 weeks passed and still waiting for my second order - just linen.

E-mails get ignored.

I won't recommend The Mattress Warehouse

Helpful (0)

Replies (1)

The Mattress Warehouse's replyOfficial

20 Aug 2020, 09:43

Dear Jacobus,

Thank you for taking the time to review us.
We are truly sorry for the inconvenience.

Our Customer Service Manager will investigate and revert back as soon as possible.

Kind regards,
The Mattress Warehouse

The Mattress Warehouse's reply20 Aug 2020, 09:43

Official