poor customer service - false promise of delivery

Went into store last week wed was paid if payment is made same day the bed would be delivered the Friday it has been been over a week since we purchased the bed and still no delivery every time we call we get no resolve and a lot of empty promises. This is one of the worse customer services we have received. Them make empty promise of delivery they don't deliver on time as promised. I had to stay of of work twice already waiting for a bed that never showed. This is extremely poor customer service and I will never recommend their services to anyone.