LM
Lynn-Lee Moses

1 reviews | Active since May 2026

07 Jun 2026, 12:02

Poor customer service and quality beds

Absolute putrid service from the Matress Warehouse and Bravo Brands. Bought 2 Sealy posturepedic beds from Mattress warehouse. Tried to log calls with then and I was told to contact Bravo Brands. Both beds have recoil and squeeky sound issues(one bed is not even used). I’ve contacted them multiple times, putrid communication only to be told that I have to pay half the full amount for both beds that are not even 5 years old for replacements.

0
Replies (2)
The Mattress Warehouse
The Mattress Warehouse's reply08 Jun 2026, 10:28
Official
Good day, Lynn-Lee

Thank you for taking the time to review us and for sharing your experience. 

Please note that our Customer Service Team was informed and will look into the matter to resolve any delays. 
We are truly sorry for any inconvenience caused. 

Kind regards,
The Mattress Warehouse
LM
Lynn-Lee Moses's update15 Jul 2026, 21:10
Reviewer Update
Still no response from the mattress warehouse or bravo beds. Putrid customer service and quality beds.