Poor Communication and Incorrect order!

I placed an order for a double bed base only on 24th April 2024 and was told it will be delivered within 7-10 working days. During this time I was the one following up with the order, no communication with me from company. On day 11, I finally get a call to say my base is on the way. 3hrs after the scheduled time I receive a Single bed base instead of a Double. I hate being inconvenienced. Because not only do I not have a base but I am also going to go without one for the next stretch until they finally decide to give me the right order.