AB
Abby B

1 reviews | Active since Nov 2014

31 Aug 2020, 17:04

Outstanding Customer Services

After 2 weeks of a struggle and extremely poor service received from a local supplier we were now left in crises mode for a new bed. Nadine was a super star from the beginning. I told her what we were looking for and our budget - she gave us a few options and we found the perfect bed for our needs. The team from the Bellville warehouse(Grant) really went way up and beyond in order that we could receive our bed within 3 days (website says 5 - 7 working days) Nadine kept us in the loop the entire time until the bed arrived. I really like to thank everyone involved in making our purchase as fast as possible. It is a breath of fresh to actually receive customer services and people getting back to you. I definitely highly recommend the Mattress Warehouse.

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Replies (1)
The Mattress Warehouse
The Mattress Warehouse's reply31 Aug 2020, 17:12
Official
Good day, Abby

Thank you so much for taking the time to give us such a great review and for sharing your experience.
We believe that Nadine and Garth will be humbled by the great feedback.

Believe it safe to say we made a customer for life.

Kind regards,
The Mattress Warehouse