Ordering system is tedious

The mattress warehouse has the most.confusing and absolutely ridiculous ordering process. We've spent days attempting to find a mattress that is in stock, and nothing is. For everything you want to order, you must phone them first. On their website, however, it says it will take 5 to 10 business days. Which also doesn't add up, because if you calculate when the factories open up again, and then dispatch, the period is longer than 10 business days. Further, I've been given a laundry list of reasons why the website doesn't say out of stock, but none of them actually explains that they have little to no stock. I do not recommend, this is essentially a pre-order service, not an online store. I have resolved my own frustration by purchasing a Sloom instead.