JR
Jonty R
1 reviews | Active since May 2021
18 Aug 2025, 10:56
Ordered a mattress on 27th of July and it was only delivered on 18 August
Ordered a mattress on 27th of July and it was only delivered on 18 August. Delivery by Victor and Mbo was however very pleasant
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Replies (1)
The Mattress Warehouse's replyOfficial
18 Aug 2025, 15:55Good day, Jonty
Thank you for taking the time to review us and for sharing your experience and concerns.
Our sincere apologies for the delay in delivery and inconvenience caused.
We have recently upgraded our website to improve our customer service experience with came with a bit of an error on our lead times provided, which we are pleased to say have been resolved.
Our delivery team will however be greatful for the wonderful delivery feedback.
Thank you for your patience and allowing us to complete your delivery.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience and concerns.
Our sincere apologies for the delay in delivery and inconvenience caused.
We have recently upgraded our website to improve our customer service experience with came with a bit of an error on our lead times provided, which we are pleased to say have been resolved.
Our delivery team will however be greatful for the wonderful delivery feedback.
Thank you for your patience and allowing us to complete your delivery.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply18 Aug 2025, 15:55
Official
Good day, Jonty
Thank you for taking the time to review us and for sharing your experience and concerns.
Our sincere apologies for the delay in delivery and inconvenience caused.
We have recently upgraded our website to improve our customer service experience with came with a bit of an error on our lead times provided, which we are pleased to say have been resolved.
Our delivery team will however be greatful for the wonderful delivery feedback.
Thank you for your patience and allowing us to complete your delivery.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience and concerns.
Our sincere apologies for the delay in delivery and inconvenience caused.
We have recently upgraded our website to improve our customer service experience with came with a bit of an error on our lead times provided, which we are pleased to say have been resolved.
Our delivery team will however be greatful for the wonderful delivery feedback.
Thank you for your patience and allowing us to complete your delivery.
Kind regards,
The Mattress Warehouse