SS
SIPHOKAZI S
1 reviews | Active since Nov 2015
29 Sept 2022, 01:22
Nunerous complainys on natress differen e from what i bought
Biught 2 beds of of different sizes in february and they came in after run around fir delibery in different mattress strength. I have reoorted this to the shop to the supplier and on their online communicatiin with out any assistance. I jjst want the bed i bought not the hard. Atresses they provided for my king sized bed.
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The Mattress Warehouse's replyOfficial
29 Sept 2022, 16:01Good day, Siphokazi
Thank you for taking the time to review us and for sharing your experience.
Our Customer Service Department was informed and they are aware of your complaint.
We apologize for the inconvenience. Unfortunately, we are still waiting for feedback from the supplier, as we can not decide as the warranty and guarantee are with the supplier.
Our Nelspruit Team will make sure that the complaint is resolved as soon as possible.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience.
Our Customer Service Department was informed and they are aware of your complaint.
We apologize for the inconvenience. Unfortunately, we are still waiting for feedback from the supplier, as we can not decide as the warranty and guarantee are with the supplier.
Our Nelspruit Team will make sure that the complaint is resolved as soon as possible.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply29 Sept 2022, 16:01
Official
Good day, Siphokazi
Thank you for taking the time to review us and for sharing your experience.
Our Customer Service Department was informed and they are aware of your complaint.
We apologize for the inconvenience. Unfortunately, we are still waiting for feedback from the supplier, as we can not decide as the warranty and guarantee are with the supplier.
Our Nelspruit Team will make sure that the complaint is resolved as soon as possible.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience.
Our Customer Service Department was informed and they are aware of your complaint.
We apologize for the inconvenience. Unfortunately, we are still waiting for feedback from the supplier, as we can not decide as the warranty and guarantee are with the supplier.
Our Nelspruit Team will make sure that the complaint is resolved as soon as possible.
Kind regards,
The Mattress Warehouse