No response after reporting the broken bed to The Mattress Warehouse.

I wrote a review on the 18 December 2024 for The Mattress Warehouse, for the new Burma Platform Bed (Driftwood) that I bought and delivered on the 20th November 2024, which I reported the broken parts of the bed to The Mattress Warehouse on the 29 November 2024.

The Mattress Warehouse responded to my complain saying that they are attending to the matter and it will be resolved. But still today the 14 January 2025 the bed has not been fixed nor has Mattress Warehouse committed to a date when it will be resolved, the only response I get when contacting to Dale van Der Merwe and cc'd Rochelle Quintini from Cape Town branch is that they are still waiting for the supplier.

I am appalled and disgusted by this after paying so much money buying the bed.