mP
monique P

1 reviews | Active since Apr 2018

19 Apr 2018, 12:30

No no if not a city dweller.

Great price and good initial response but 3 weeks later and still no delivery. I am aware that I live in a rural area but one should give an indication of when to expect delivery. Also almost shipped to billing address.

0
Replies (2)
The Mattress Warehouse
The Mattress Warehouse's reply20 Apr 2018, 08:15
Official

Good Morning Monique

We are saddened to hear about you're bad experience.
Customer Satisfaction is very important to us, we will investigate and want to rectify from our side with urgency.
Kindly Contact us at 03 *** or email *** so that we can get more information

Kind Regards

The Mattress Warehouse

The Mattress Warehouse
The Mattress Warehouse's reply21 Apr 2018, 10:41
Official

Good Morning Monique

Trust you are well!

I have emailed you detailed information regarding you're delivery arrangements for Monday morning.

Once again thank you for you're patience and support, we appreciate this very much!

Kind Regards

The Mattress Warehouse