CB
Charlene B
1 reviews | Active since Jul 2011
11 Mar 2016, 09:57
No Feedback on arrangements
Ordered a bed for delivery tomorrow.<br> Been in contact with Nadine.<br> Emailed yesterday morning for confirmation of delivery.<br> Nadine told me she is waiting for the Midrand Branch to confirm.<br> Sent a few mails trying to get details, but to no success.<br> Told her that I had to make arrangements on my side as well.<br> Sent emails this morning to her again.<br> No response from her side.<br> Also mailed Sandy yesterday.<br> Also no response
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Replies (1)
The Mattress Warehouse's replyOfficial
14 Mar 2016, 16:14Hello CBence,
Hi Charlene
Please accept my sincere apology for the frustration you experienced in getting delivery details. I was very glad to hear your delivery was done on Saturday. We hope you enjoy the two free pillows that were sent as part of our apology.
If there is anything else that we can assist with, please feel free to contact me directly.
Kind Regards
Zaach
Hi Charlene
Please accept my sincere apology for the frustration you experienced in getting delivery details. I was very glad to hear your delivery was done on Saturday. We hope you enjoy the two free pillows that were sent as part of our apology.
If there is anything else that we can assist with, please feel free to contact me directly.
Kind Regards
Zaach
The Mattress Warehouse's reply14 Mar 2016, 16:14
Official
Hello CBence,
Hi Charlene
Please accept my sincere apology for the frustration you experienced in getting delivery details. I was very glad to hear your delivery was done on Saturday. We hope you enjoy the two free pillows that were sent as part of our apology.
If there is anything else that we can assist with, please feel free to contact me directly.
Kind Regards
Zaach
Hi Charlene
Please accept my sincere apology for the frustration you experienced in getting delivery details. I was very glad to hear your delivery was done on Saturday. We hope you enjoy the two free pillows that were sent as part of our apology.
If there is anything else that we can assist with, please feel free to contact me directly.
Kind Regards
Zaach