KV
K V
1 reviews | Active since Dec 2020
15 Dec 2020, 12:57
No delivery
Bought mattress online on the 7th, advertised as fast shipping 3-5 days. Its the 15th and still no delivery. I have contacted them since Friday and no reasons provided as to what is happening with the delivery.
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Replies (2)
The Mattress Warehouse's replyOfficial
15 Dec 2020, 13:50Good day Klara,
Thank you for taking the time to review us.
We are truly sorry that you have encountered a bad experience with our Boksburg Branch.
Our Customer Service Manager will be informed to make sure you get the feedback required.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us.
We are truly sorry that you have encountered a bad experience with our Boksburg Branch.
Our Customer Service Manager will be informed to make sure you get the feedback required.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply15 Dec 2020, 13:50
Official
Good day Klara,
Thank you for taking the time to review us.
We are truly sorry that you have encountered a bad experience with our Boksburg Branch.
Our Customer Service Manager will be informed to make sure you get the feedback required.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us.
We are truly sorry that you have encountered a bad experience with our Boksburg Branch.
Our Customer Service Manager will be informed to make sure you get the feedback required.
Kind regards,
The Mattress Warehouse
KV
K V's updateReviewer Update
23 Dec 2020, 10:34I just want to thank Matlatsi Chibi, whom got in contact with me and went through great lenghts to resolve the non delivery. I received my matress last Friday.
KV
K V's update23 Dec 2020, 10:34
Reviewer Update
I just want to thank Matlatsi Chibi, whom got in contact with me and went through great lenghts to resolve the non delivery. I received my matress last Friday.