1 reviews | Active since Jun 2019
****mers
I would never purchase from this company again. When you buy a plush bed I’m sure they are sending a harder bed as mine was definitely hard. When we got the bed there was a slight mark on the mattress which I didn’t worry about as I put it down to delivery. I just wiped it with a cloth and seemed like a bit of dust. To my detriment. I had purchased a mattress protector as well. On complaining as the mattress started sagging on the one side in a matter of a few months. They sent out their so called rep and they saw there was that original slight mark, they said they would not replace it although you could clearly see the sagging. What a waste of money. I would rather go instore to a bed store and purchase as these people are ******.
Thank you for taking the time to review us and for sharing your experience with us.
Unfortunately The Mattress Warehouse has no record of any complaint logged with us on your unit.
Our Durban Team will be in contact to assist and make sure that the complaint is logged with us to assist properly and ensure that the correct procedure is followed.
We do apologise for any inconvenience.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience with us.
Unfortunately The Mattress Warehouse has no record of any complaint logged with us on your unit.
Our Durban Team will be in contact to assist and make sure that the complaint is logged with us to assist properly and ensure that the correct procedure is followed.
We do apologise for any inconvenience.
Kind regards,
The Mattress Warehouse
