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robynjade.n robynjade.n
1 reviews | Active since Mar 2015
13 Dec 2022, 20:56
Mattress warehouse/Bravo brands/Sealy- PATHETIC SERVICE.
Pathetic service!! No feedback!! Poor sealy products!!
I've purchased a queen mattress online at mattress warehouse with a 100 day comfort trial. A mattress protector was also purchased. The bed is absolutely uncomfortable and makes alot of noise. I've called and emailed numerous times with no feedback. I needed my bed exchanged but it is impossible to get ahold of mattress warehouse or anyone. It's sad how mattress warehouse is okay with ROBBING CUSTOMERS
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The Mattress Warehouse's replyOfficial
14 Dec 2022, 14:55Good day, Robyn
Thank you for taking the time to review us and for sharing your concerns.
We apologize for the inconvenience, as our Randburg Team is unfortunately unaware of the complaint, hence the lack of feedback.
Thank you for taking the time to review us and for sharing your concerns.
We apologize for the inconvenience, as our Randburg Team is unfortunately unaware of the complaint, hence the lack of feedback.
Our Customer Service Manager was made aware of your complaint and will be in contact shortly to assist and ensure your complaint gets attended to as soon as possible.
Again we are truly sorry.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply14 Dec 2022, 14:55
Official
Good day, Robyn
Thank you for taking the time to review us and for sharing your concerns.
We apologize for the inconvenience, as our Randburg Team is unfortunately unaware of the complaint, hence the lack of feedback.
Thank you for taking the time to review us and for sharing your concerns.
We apologize for the inconvenience, as our Randburg Team is unfortunately unaware of the complaint, hence the lack of feedback.
Our Customer Service Manager was made aware of your complaint and will be in contact shortly to assist and ensure your complaint gets attended to as soon as possible.
Again we are truly sorry.
Kind regards,
The Mattress Warehouse