BP
Bernadette P
1 reviews | Active since Dec 2014
21 Apr 2022, 16:04
Mattress warehouse you have lost a loyal customer
I ordered a 3 quarter 2 weeks ago, my account was debited but no response or reply - extremely disappointed that I have to keep following up. and this is not the first time the Randburg branch gave such poor service
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Replies (1)
The Mattress Warehouse's replyOfficial
22 Apr 2022, 11:25Good day Bernadette,
Thank you for taking the time to review us and for sharing your experience.
We are truly sorry for the poor experience and lack of feedback from our Team.
Our Customer Service Manager was informed and will make sure to get feedback.
Again, we do apologize for the inconvenience.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience.
We are truly sorry for the poor experience and lack of feedback from our Team.
Our Customer Service Manager was informed and will make sure to get feedback.
Again, we do apologize for the inconvenience.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply22 Apr 2022, 11:25
Official
Good day Bernadette,
Thank you for taking the time to review us and for sharing your experience.
We are truly sorry for the poor experience and lack of feedback from our Team.
Our Customer Service Manager was informed and will make sure to get feedback.
Again, we do apologize for the inconvenience.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience.
We are truly sorry for the poor experience and lack of feedback from our Team.
Our Customer Service Manager was informed and will make sure to get feedback.
Again, we do apologize for the inconvenience.
Kind regards,
The Mattress Warehouse