LE
Lorraine E
1 reviews | Active since Nov 2022
26 Jun 2024, 11:43
Mattress PATHETIC!
I ordered & paid for a bed on the 12th of June 2024, with the adverti*****t stating that delivery would be within 2-3 days. After numerous emails & messages NOTHING. Boksburg branch does not even have a bed in stock!!!!! It is more than 2 weeks later. The lady from Boksburg is rude & keeps justifying the delay. ABSOLUTE PATHETIC SERVICE!!!!!!!!
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The Mattress Warehouse's replyOfficial
26 Jun 2024, 12:58Good day, Lorraine
Thank you for taking the time to review us and for sharing your concerns. We sincerely apologize for the inconvenience you’ve experienced with your recent order; we had unforeseen delays with the supplier. Our customer service team is aware and has been in contact.
We can confirm that delivery will take place on 28/06/24. Apologies for the inconvenience.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your concerns. We sincerely apologize for the inconvenience you’ve experienced with your recent order; we had unforeseen delays with the supplier. Our customer service team is aware and has been in contact.
We can confirm that delivery will take place on 28/06/24. Apologies for the inconvenience.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply26 Jun 2024, 12:58
Official
Good day, Lorraine
Thank you for taking the time to review us and for sharing your concerns. We sincerely apologize for the inconvenience you’ve experienced with your recent order; we had unforeseen delays with the supplier. Our customer service team is aware and has been in contact.
We can confirm that delivery will take place on 28/06/24. Apologies for the inconvenience.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your concerns. We sincerely apologize for the inconvenience you’ve experienced with your recent order; we had unforeseen delays with the supplier. Our customer service team is aware and has been in contact.
We can confirm that delivery will take place on 28/06/24. Apologies for the inconvenience.
Kind regards,
The Mattress Warehouse